Frequently Asked Questions about The Vidalia Grill

Troubleshooting

My igniter is not working.

1. Make sure your gas (propane or natural) is connected to grill and turned on.
2. Replace the AA battery in your igniter box. To replace your battery unscrew the red igniter button on the top of you Vidalia Grill faceplate. The red igniter button is beside your burner knobs. Once you have unscrewed the igniter button a box containing the AA battery will drop down from underneath the faceplate. Remove the battery cover and replace the battery. Put the battery cover back on; place the igniter button back through the hole in the faceplate and screw red igniter button back on to faceplate. Verify that the wire running from the igniter box to your probe is connected. Now try and ignite your grill.
3. If you competed steps 1 & 2 and your grill will not ignite try manually lighting your grill. If your grill will still not ignite repeat step one. If your grill ignites manually but not with the igniter button call the Vidalia Grill dealer where you purchased your grill and have them come out and check your grill.

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I can't get the temperature over 150 degrees.

1. Reset the propane regulator by turning off your propane tank (turning Propane tank knob on top to the right or clockwise).
2. Disconnecting (unscrew) the regulator from the propane tank. Now reconnect the regulator to the propane tank. This will reset you regulator. Turn your propane tank on (turning propane tank knob on top to the left or counter clockwise). Light your grill and see if temperature rises.
3. If temperature still will not rise above 150 degrees replace your propane tank. Occasionally you will get faulty gas. Most reputable propane gas dealers will replace your tank free of charge.

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Maintenance & Upkeep

What is the best way to clean my Vidalia Grill?

1. Wet the outside of the grill with water.
2. Wash the outside with a mild grease cutting dishwashing detergent with soft cloth or sponge.
3. Towel dry.
4. Spray generous amount of WD 40 directly to exterior grill surface and rub in with soft cloth. Excessive amounts of WD 40 will burn off the next time you use your grill.

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What preventative steps can I take to avoid corrosion in salt air conditions?

1. Spray grill with water weekly
2. Wash the outside with a mild grease cutting dishwashing detergent with soft clothe or sponge.
3. Dry with towel
4. Spray generous amount of WD 40 directly to exterior grill surface and rub in with soft cloth. Excessive amounts of WD 40 will burn off the next time you use your grill

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Cooking Performance

What is the ideal temperature for cooking indirect?

Ideal cooking temperature is 400 - 425 degrees for all meats cooked on the indirect side of your Vidalia Grill.

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When cooking on the direct side, do I need to add water to the indirect side?

For ideal cooking performance always add water. This will provide moisture to the grill even when cooking on the direct side allowing your meat to stay moist. If you plan to sear the meat and then move it to the indirect side to finish cooking you may want to add a marinade to enhance the flavor.

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What is the proper mix for my marinade chamber?

Always start with water as your base. For your average cookout (2 - 4 hours) ½ inch of water and then add 1 - 2 cups of marinade. Marinade can be any liquid like apple cider vinegar, worcestershire sauce, beer, red wine, …etc). We recommend apple cider vinegar.

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What marinade do you recommend for consistent flavor.

The Vidalia Cooking Team always uses apple cider vinegar for all its cooking demonstrations. Whether we are cooking pork, fowl, steaks, or seafood. There are plenty of good marinades available depending on the taste you are trying to achieve.

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How do I cook with Charcoal?

The Vidalia Grill is designed to cook with charcoal. There are a couple of things to keep in mind when cooking with charcoal:

1. Because of the airflow, charcoal will cook very hot. Therefore you will not need to add as much charcoal as you may be a custom to using. Usually two or three handfuls of charcoal will keep the temperature between 400 - 450 degrees.
2. Use the gas burners to ignite your charcoal.

1. Sweeping ash off of briquettes and burners into the pull-out tray below.
2. Pull tray out and empty.

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